First things first – your privacy is important to us. We know that’s the kind of thing all these sorts of notices say, but frankly we mean it. You’ve placed your trust in us by using the increasethebookings.com services and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us.
All the information that follows applies to not one, not two, but all of these platforms. Several platforms, one privacy statement.
This one privacy statement applies to any kind of information we collect through these platforms or other means connected to these platforms (such as contacting our customer service team via email). It makes for a lot less tedious reading. If you are one of our business partners, make sure to also check out our Privacy Statement for Business Partners to understand how personal data is further processed as part of the business relationship.
We might amend the Privacy Statement from time to time. If you care about your privacy, visit this page regularly and you’ll know exactly where you stand. If we make changes to the Privacy Statement which will have an impact on you (for example, if we intend to process your personal data for other purposes than communicated in the past in this Privacy Statement), we will amend on this page of these changes before the new activities begin.
Sad but necessary bit: If you disagree with this Privacy Statement, you should discontinue using our services. Let the good times roll!
What kind of personal data does Increase The Bookings .com collect?
This is pretty basic stuff – your name, preferred contact details, etc. In addition to this, we also collect information from your computer, phone, tablet or other device you are using to access our services. This includes the IP address, the browser you use, and your language settings. There are also situations in which we receive information about you from others or automatically collect other information. This is the basic overview of the information we collect, but if you’d like to know more, we go into a lot more detail below.
Why does Increase The Bookings .Com collect and use your personal data?
The main reason we ask you for personal details is a pretty good one – it’s to help administer your visit to our website. We also use your personal data to contact you and to inform you of the latest deals and special offers and other products or services which we believe may be of interest to you. There are other uses too – if you’d like to find out what they are, read on for a more detailed explanation. At Increase The Bookings .Com we receive thousands of enquiries on how to increase hotel room bookings, how to increase hotels social media usage, how to increase hotel rankings on OTA channels, increase hotels SEO, etc
How does Increase The Bookings .Com share your data with third parties?
This includes for example – financial institutions, advertisers, subsidiaries of the Increase The Bookings .Com corporate family and other affiliates if we are required by applicable law, governmental or other authorities. We do not sell or rent your personal data. Below we’ll go into more detail about how information you share with us is used and exchanged with these parties.
How is your personal data shared by Increase The Bookings .Com?
Increase The Bookings .Com can help you and hotels exchange information and requests about their services and existing Room booking software, directing the communications through OTAs. If you want to find out more about how Increase The Bookings .Com receives and handles these communications, please read on.
How does Increase The Bookings .Com make use of mobile devices?
We will soon offer free apps through which we also collect and process personal data. This works in much the same way as our website, but they also allow you to use our marketing tips, etc.
How does Increase The Bookings .Com make use of social media?
The use of social media services may be integrated with services in various ways, which will involve us collecting some of your personal data or the social media provider receiving some of your information. If you’d like to learn more about how this information is used and exchanged, please read on.
What security and retention procedures does Booking.com put in place to safeguard your personal data?
We observe appropriate and adequate procedures to prevent unauthorised access to, and the misuse of, personal data that we process.
How do we treat personal data of children?
We only process information about children with the consent of the parents or legal guardians or when the information is provided to use by the parents or legal guardian.
How can you control the personal data you have given to Increase The Bookings .Com
You always have the right to review the personal data we keep about you. You can request an overview of your personal data by emailing us to the email address stated below. If you want to find out more about your rights to control your personal data, read on here.
Who is responsible for the processing of personal data on the increasethebookings.com website and apps?
We control the processing of personal data on its websites and mobile apps.
Personal data we collect automatically.
This includes your IP address, the date and time you accessed our services, the hardware, software or internet browser you use and information about your computer’s operating system, like application versions and your language settings. We also collect information about clicks and which pages have been shown to you.
If you are using a mobile device, we collect data that identifies your mobile device, device-specific settings and characteristics, app crashes and other system activity. When our system registers through which means and from which websites you have made your enquiry or entered our websites and/or apps.
Personal data we receive from other sources.
It’s not just the things you tell us, though – we may also receive information about you from other sources. These include business partners, such as affiliate partners, etc. corporate family (see also here) and other independent third parties, and anything we get from them may be combined with information provided by you. When you use some of these, you provide the reservation details to our business partner, who then forward your details to us. We also integrate third party service providers to facilitate payment between hotels and other agencies. These service providers share payment information so we can administer and handle your how to increase hotel room bookings enquiries, making sure everything goes as smoothly as possible for you.
Why does Increase The Bookings .Com collect and use your personal data?
We use the information collected about you for various purposes. Your personal data may be used in the following ways:
First and foremost, we use your personal data to complete and administer your online visit to us online, which is pretty central to what we do as a company!
Customer service: We provide international customer service from our local offices in more than 20 languages, and we’re there to help 24 hours a day, 7 days a week. Sharing your relevant details, such as company information or information about your need room increase your hotels room bookings, gain more sales direct through your hotels websites, increase your social media platforms to gain more room bookings, your OTA listing and channels for your hotel rooms, allows us to respond when you need us – including helping you (or any other queries, for that matter).
It can also allow you to see any reviews you have submitted. If you want, you can share certain information in your user account by creating a public profile that’s associated with either your own first name or a screen name of your choice.
Online groups: We may enable users with an account to join and interact with each other through online groups or forums.
Marketing activities: We use your information for marketing activities. These activities include:
Using your contact information to send you regular news of travel-related products and services. You can unsubscribe from email marketing communications quickly, easily and at any time – just click on the “Unsubscribe” link included in each newsletter or other communication.
Based on your information, individualised offers may be shown to you on the website, in mobile apps or on third-party websites/apps (including social media sites) and the content of the site displayed to you may be personalised. These may be offers that you can get directly on the Increase The Bookings.com site, or on co-branded sites, or other third-party offers or products we think you might find interesting.
When you participate in other promotional activities (such as sweepstake’s, referral programs or competitions), relevant information will be used to administer these promotions.
Communicating with you: There may be other times when we get in touch, including by email, by post, by phone or by texting you – which method we choose depends on the contact information you’ve previously shared with us. And we process the communications you send to us. There could be a number of reasons for this, including:
- If you have not finalised an online form, we can contact you with a reminder to continue with your visit to Increase The Bookings .Com. We believe that this additional service benefits you as it allows you to carry on with a query without having to search for or fill in your details again.
When you use our services, we can send you a questionnaire or invite you to provide a review about your experience with us.
We also send you other material related to you queries and information that we feel might be useful to you in planning or getting the best to increase your online direct room bookings. We may also send you material related to upcoming social media training classes on how to improve your direct room sales or a summary of previous training classes with Increase The Bookings .Com
Even if you do not have a question about how to increase your hotel room bookings, we may need to send you other administrative messages, which may include security alerts.
Market research: We sometimes ask our customers to take part in market research. Please see the information provided when you are invited to participate to understand what personal data is collected and how your personal data is used further.
Improving our services: We also use personal data for analytical purposes. This is part of our drive to improve our services and enhance the user experience, but can also be used for testing purposes, troubleshooting and to improve the functionality and quality of our online travel services. The main goal here is to optimise and customise our online platform to your needs, making our site easier and more enjoyable to use. We strive to only use relevant data for these analytical purposes.
Hotel reviews and other material regarding our services in increasing their hotels room booking and OTA rankings.: During and after you may be invited to submit a review. We can also enable guests travelling with you or on whose behalf you have booked to provide a review.
We may use personal data for the detection and prevention of fraud and other illegal or unwanted activities. Similarly, we may use personal data for risk assessment and security purposes, including the authentication of users.
For instance, we cannot process your query to increase your, hotel, hostel, apartments, bed and breakfasts room bookings if we do not collect your name and contact details.
If we use automated means to process personal data which produces legal effects or significantly affects you, we will implement suitable measures to safeguard you rights and freedoms, including the right to obtain human intervention.
To process your personal data as described above, we rely on the following legal bases: Local Country
How does Increase The Bookings .Com share your data with third parties?
In certain circumstances, we’ll share your personal data with third parties.
- Your local Increase The Bookings .Com office: In order to support the use of your details may be shared with subsidiaries including in relation to customer support services.
Third-party service providers: We use service providers, which are not part of the Increase The Bookings .Com family, to support us in providing our services. These service providers provide support services such as
- customer support;
- market research;
- fraud detection and prevention services, including anti fraud screening service.;
- payment services. We use third parties to process payments, handle chargebacks or provide billing collection services.
Competent authorities: We disclose personal data to law enforcement insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud or if we are otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.
Business partners: We work with many business partners around the world.These business partners distribute or advertise the Increase The Bookings .Com services, including the services and products of how to increase hotel room sales through OTAs.
When you make a query on a business partners’ website, please also take the time to read their privacy notice if you wish to understand how these business partners may process your personal data. For fraud detection and prevention purposes and as strictly necessary, we may also exchange information about our users with business partners.
The transmission of personal data as described in this Privacy Statement may include overseas transfers of personal data to countries whose data protection laws are not as comprehensive as those of the countries within the European Union. Where required by European law, we shall only transfer personal data to recipients offering an adequate level of data protection. In these situations, as may be required, we make contractual arrangements to ensure that your personal data is still protected in line with European standards. You can ask us to see a copy of these contractual agreements using the contact details below.
How is your personal data shared.
We may receive personal data about you from other companies or share your personal data with them for the following purposes:
To provide services
To provide customer support services;
To detect, prevent and investigate fraudulent, other illegal activities and data breaches;
For analytical and product improvement purposes;
To provide personalised offers or send you marketing with your consent or as otherwise permitted by applicable law;
To ensure compliance with applicable laws.
Unless indicated otherwise, for purposes A to E, Increase The Bookings .Com relies on its legitimate interest to share and receive personal data. For purpose F, where applicable on compliance with legal obligations (such as lawful law enforcement requests).
How does Increase The Bookings .Com make use of social media and mobile phone devices.
We use social media in different ways. We use it partly to facilitate the use of hotels that need their room bookings increased, but also to promote our increasing hotel room booking products and services and to advertise, improve and facilitate our own services. You are free not to use the social media features.
- Integration of social media plugins. We have also integrated social media plugins into the Increase The Bookings .Com website and apps. This means that when you click on one of the buttons (such as Facebook’s ‘Like’ button) certain information is shared with these social media providers. If you are logged in to your social media account at the same time, your social media provider may relate this information to your social media account and possibly present your actions on your social media profile to be shared with others in your network.
Other social media services and features. We may integrate other social media services (like social media messaging) to interact with us or with your contacts about our services. We may maintain social media accounts and offer apps on several social media sites.
What security and retention procedures does Increase The Bookings .Com put in place to safeguard your personal data?
We observe reasonable procedures to prevent unauthorised access to, and the misuse of, personal data.
How can you control the personal data you have given to Increase The Bookings .Com?
We want you to be in control of how your personal data is used by us. You can do this in the following ways:
you can ask us for a copy of the personal data we hold about you;
you can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you but, as explained below, you may be able to make such changes yourself;
in certain situations, you can ask us to erase, or block or restrict the processing of, the personal data we hold about you, or object to particular ways in which we are using your personal data; and
in certain situations, you can also ask us to send the personal data you have given us to a third party.
Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal data subject to applicable law.
We rely on you to ensure that your personal data is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal data by contacting us.
If you have an online user account, you can access a significant amount of your personal data through our website/apps. Our website/apps generally present you with the option to add, update or remove information we have about you.
If any personal data we have about you is not accessible through our website/apps, you can send us your request at no cost.For any of your requests in regards to this Privacy Statement and to exercise any of your rights or if you have a complaint, please contact us by contacting our Data Protection Officer at our local office to you.
If you wish to object to the processing of your personal data on the basis of legitimate interest and no opt-out mechanism is available to you directly, please contact us at Increase The Bookings .Com
Who is responsible for the processing of personal data via Increase The Bookings .Com and how to contact us?
Increase The Bookings .Com can be reached and contacted at your their nearest offices to you. At their local office, you will find that Increase The Bookings .Com admin department will be responsible for the processing of your personal data.